Job Aids
Job aids are job support resources that provide employees with the information and instructions to complete a task right when needed. As a volunteer instructional designer, I have developed the following products to present an actual portfolio. In return, clients allow me to present prototypes or one of their final products.
Etiquetado de Productos.pdfProducts Labeling
Tools: Canva Pro, Acrobat Pro, Google Drive
My role: Instructional designer and developer
Client: Tropizen
Context: The Inventory Control Specialist and the Operations Director wanted to improve performance in critical areas of their daily operations. After an internal audit, they identified four specific areas needing improvement. HR provided training and a document that listed the legal requirements they must comply with. However, employees expressed that they needed help identifying the specific steps they needed to take.
Solution: I created a job aid that cites the relevant law and walks users through the four essential steps to ensure product labeling requirements compliance.
Result: The job aid has been placed in a noticeable location on the wall of the labeling room, and HR has distributed a copy to every employee. This job aid will also be included in the onboarding package for new hires. (In the process of evaluating changes/improvements in performance.)
The client granted permission to use it in my portfolio.
PLANNING AND DESIGN PROCESS OF AN INFOGRAPHIC.pdfPlanning and Design Process of an Infographic
Tools: Canva Pro, Acrobat Pro, Google Drive
My role: SME, instructional designer, and developer
Client: Instructional Design Department at a private university
Context: Some instructional designers have designed infographics that contain excessive information, used an inappropriate type of infographic for the content, or used an infographic when another tool would have been more effective in achieving the desired learning outcome.
Solution: I created a job aid to help instructional designers with the steps to plan and design an infographic. Each step includes prompt questions or a brief explanation to facilitate the process. (This is one of the prototypes.)
Result: The job aid has been included in a full guide called Designing Infographics, which has reduced the number of design errors.
The client granted permission to use this prototype in my portfolio.
Robert's Rules of Order.pdfRobert's Rules of Order
Tools: Canva Pro, Acrobat Pro, Google Drive
My role: SME, instructional designer, and developer
Audience: Volunteers who are new board members in different community organizations.
Context: Most Boards use Robert’s Rules of Order to conduct meetings, which provide a clear framework for conducting meetings. New members often find parliamentary procedures daunting.
Solution: As a board member, I designed a job aid. I presented the prototype to the Library Director and one Borough Council Member. The Council Member made minor recommendations and validated the content. The final product was shared with the board members, who quickly began using it.
Result: During meetings, board members refer to the job aid for guidance.